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Frequently Asked Questions (F.A.Q.)
Q: Why Conduct Background Checks?
A: For every dollar an employer invests in employment screening the return on investment ranges from $5 to $16 resulting from: improved productivity, safer working environments, reduced absenteeism, lower turnover, reduced insurance premiums and decreased employer liability. – US Small Business Administration
An employer who makes the effort to conduct a background check on its employees not only shows "Due Diligence", but clearly establishes the impression that they are concerned about their customers as well as the other workers they employ.
Theft by employees cost U.S. business nearly $40 billion annually, and the problem is growing at a rate of 50% each year- US Chamber of Commerce Gall & Gall background checks may help you minimize financial loss to your business.
Q: Are there monthly and yearly dues or fees to use your service?
A: In order to set up an account with Gall & Gall there is an enrollment packet that needs to be completed. There is a one time $100 enrollment fee that is good for the life of your account. There are no monthly minimums, or yearly dues assessed to the account. Once the account is established you will pay per application you submit.
Q: What would a background check cost?
A: Gall & Gall offers a wide range of services and packages to meet your background screening needs. Each package or ala carte service is priced individually. Prices vary depending on what your service needs are.
Q: Can I conduct a background check without the person knowing it?
A: No, not for the purpose of employment or tenancy; a written authorization is required by law. Gall & Gall will provide you with the FCRA compliant authorization releases at no additional cost to you.
Q: If I want to do a criminal search what information do I need on the individual?
A: The authorization that Gall & Gall provides you with for the applicant to sign provides us with pertinent information to conduct a criminal background check. Additional address information may be requested if a criminal record is revealed.
Q: How do I order a background check?
A: As part of the account set up process, Gall & Gall provides training on ICheck, our online ordering system. This system is user friendly, easy to navigate, and was voted most user-friendly interface in the industry. It provides control of your account and easily generates FCRA compliant Adverse Action letters. Users are provided with a secure username and password, and is available 24/7 and 365 days a year.
Q: Our company policy is to hire an individual before performing a background check on them, is this acceptable?
A: This is ok, however, it is advantageous to communicate prior to the offer that the employment is "at will" and conditional based upon the results of the background investigation. If negative results come back that would result in adverse action, HR and Management would need to review the adverse action with the individual in order to proceed with the termination.
Q: Where can I find a complete copy of the Fair Credit Reporting Act?
A: The Fair Credit Reporting Act can be found on the Federal Trade Commission's Web site at this link: www.ftc.gov/os/statutes/031224fcra.pdf.
Q: How do I sign up?
A: Contact an Account Executive at 800-759-4255 or at sales@gallgall.com or visit our Contact Page. A sales representative will consult with you on your specific screening needs and walk you through the enrollment process.
8555 North Dixie Drive
Dayton, OH 45414
(800) 759-4255